At Yehteiot, we value your satisfaction and strive to provide high-quality smart home devices. However, we understand that sometimes you may need to return or seek a refund for a product. Please review our default refunds and return policy below:

  1. Product Eligibility:

    • To be eligible for a return or refund, the product must be purchased directly from Yehteiot.
    • The product must be in its original condition, undamaged, and with all original packaging, accessories, and manuals.
  2. Return Period:

    • You have a period of 30 days from the date of purchase to initiate a return or refund request.
  3. Return Process:

    • To initiate a return or refund, please contact our customer support team via email or phone. We will guide you through the process and provide you with a return authorization, if applicable.
    • Please securely package the product to prevent any damage during transit.
    • You are responsible for the return shipping costs unless the return is due to a manufacturing defect or an error on our part.
  4. Refund Options:

    • If the return is approved and the product is received in satisfactory condition, we will initiate a refund.
    • Refunds will be processed using the original payment method used during the purchase.
    • Please allow a reasonable processing time for the refund to be reflected in your account.
  5. Non-Refundable Items:

    • Certain items may not be eligible for refunds or returns due to hygiene reasons or if they are software-based products. These items will be clearly indicated on the product description page.
  6. Damaged or Defective Products:

    • If you receive a damaged or defective product, please contact us immediately. We will provide guidance on the next steps, which may include a return, exchange, or repair, depending on the situation.

Please note that this is our default refunds and return policy. In some cases, we may have specific terms and conditions for certain products or promotions. We encourage you to review any additional policies provided with your purchase.

If you have any further questions or require assistance regarding our refunds and return policy, please don’t hesitate to reach out to our dedicated customer support team. We are here to help ensure your satisfaction with our products and services.